FINANCIAL AND PROFESSIONAL POLICIES
It is my desire to provide professional Electrolysis services in a manner that is both timely and affordable.
In order for me to provide services to you in a timely manner, it is necessary that all clients arrive on time. Please arrive 5 minutes before your scheduled appointment time. I will make every effort to see you on time for your appointment. If you should arrive late for an appointment, I will make every effort to give you your entire allotted time. However, if my schedule will not allow this, or if this will make me be late for my next client, I will be unable to give you your entire appointment time. You will be responsible for payment of the entire scheduled time.
As you begin to see the success of your electrolysis treatments, your appointment times will shorten. If I determine you do not need the entire scheduled appointment time, you will be charged only for the actual time used. If for any reason, you determine that you wish to have a shortened appointment time, adequate notice (24 hours) must be given, or you will be responsible for the entire time.
I consider your appointment time as an oral contract. I have reserved that time for YOU. If you do not show up, I end up sitting and waiting. Lost time is very different from a product that can be sold at a later time. Time is lost and cannot be resold. Missed appointments are very costly. In an effort to be fair to my dependable clients and to avoid having to increase rates, it is necessary to charge for missed appointment times. You will be charged for appointments missed without adequate notification (24 hours). (If you call, exceptions may be made for illness, emergencies, and icy roads). In case of icy roads, please call and let me know you are not coming!! Please make sure I have your current phone number, so that I can reach you in case I become ill or have an emergency. You may leave messages for me 24 hours a day on my answering machine at 918-488-0786. ***Please note: You are responsible for keeping track of your appointment dates/times. The above policies are strictly enforced!
Evening (after 4:00 p.m.) and Saturday appointments are at my discretion and availability. Since those appointment times take me away from my family, the above policies will be very strictly enforced. Since I make some of these appointments months in advance, family and personal obligations may arise that will require me to make changes in the schedule. I frequently get last minute cancellations which I try to fill in with the waiting list when possible. I may call and ask my clients to change the time of their appointment so that I can bunch all appointments together, and will not have to sit in my office for an extended period of time during the middle of my appointments. If I have to ask you to change your appointment time, I will do my best to accommodate your schedule. As this is the only way for me to be able to continue offering these after hour appointments, your understanding in this will be greatly appreciated.
PAYMENT POLICY
1. Payment is due in full at the end of each session, by either cash or check. I do not accept credit or debit cards.
2. A $1 fee is charged when we use a disposable probe, $2 for an insulated disposable or shielded shank probe.
3. There is a $25 fee for returned checks.
4. Prices are subject to change without notice.
YOUR AGREEMENT
I, ______________________________have read, understand, and agree to all of Ms. Anwar’s business policies. I will meet all financial obligations. I will update my phone number and health status as needed.
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Signature of client Date
